ACT ACTENTRY V-IP Instrukcja Instalacji Strona 22

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ACTentry V-IP Operating and Installation Manual
Page 21
4.5 Video picture is poor quality or grainy
The bandwidth can be increased. Go to Settings in the ACTentry V-IP
application and select bandwidth of 1024Kb/s.
Also check the video signal and 0V are on the same twisted pair.
4.6 Call Button not making call when pressed
Check the V-IP plays a sound when call button pressed. If not check
the call button wiring. One call button wire should connect to the CALL
input on the ACTentry V-IP unit. The other connection on the call
button is connected to 0V.
4.7 The Allow Access” option does not open the door
Check the wiring between the Lock Relay terminals on the ACTentry V-
IP unit and the lock
Use a multi-meter to check that the Lock Relay on the ACTentry V-IP is
switching over.
4.8 Alarm is constantly on
Check the Tamper spring on the ACTentry V-IP unit is fitted and not
impeded by wiring.
Ensure the Door Contact (DC) input on the ACTentry V-IP unit is linked
to 0V.
Power down and power up the ACTentry V-IP unit again.
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